Joining a Polycom Conference

The Polycom conference call feature can be a very convenient and practical way to gain access to video conferences around the world from a remote location. However, there are a few steps one must follow in order to actually get connected to a conference.

First, make sure the Polycom unit is turned on and all connections are properly seated in their corresponding jacks. Next, navigate to the Polycom ‘Place a Call’ screen on your Television (usually, this will require you to press the input button on your TV’s remote control). Following that, check to make sure your unit has obtained a valid IP address. To do so, check the “My IP” field on screen; if you see 0.0.0.0, your unit has not obtained a valid IP address and you’ll need to contact your secretary for further assistance. After that, insert the telephone number or IP address of the conference you wish to join in the address bar and press the Call button on the remote control. You should now be directed to a conferencing system screen. Once you’ve reached the conferencing system screen, press # on your remote control, enter the number of the conference you wish to join, and press # again. Shortly thereafter, you should hear a message that says, “I’ll forward you onto your conference.” Congratulations, you have just successfully joined a Polycom video conference!

*Note* A list of all polycom addresses can be found here